Effective Date: 01/06/2026
Sweetluxe Facility Services (“Sweetluxe”, “we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your personal information when you visit our website, submit enquiries, apply for employment opportunities, request quotations, or otherwise interact with our services.
By using this website, you acknowledge that you have read and understood this Privacy Policy.
1. WHO WE ARE
Sweetluxe Facility Services is a facilities management company providing commercial cleaning, janitorial services, property maintenance, grounds maintenance, workplace support services, and other related facility solutions throughout Ireland.
For the purposes of applicable data protection legislation, including the General Data Protection Regulation (GDPR), Sweetluxe Facility Services is the Data Controller of personal information collected through this website.
2. INFORMATION WE COLLECT
We may collect and process the following categories of personal information:
Personal Identification Information
* Full name
* Company name
* Job title
* Email address
* Telephone number
* Postal address
Service Enquiry Information
* Details relating to requested services
* Property information
* Project requirements
* Communications with our team
Recruitment Information
* CVs and resumes
* Cover letters
* Employment history
* Qualifications
* References
* Interview notes
Technical Information
* IP address
* Browser type and version
* Device information
* Operating system
* Website activity
* Date and time of visits
Marketing Information
* Preferences regarding communications
* Newsletter subscriptions
* Event registrations
3. HOW WE COLLECT INFORMATION
We may collect information when you:
* Complete website contact forms
* Request quotations
* Subscribe to communications
* Apply for employment opportunities
* Communicate with us by email or telephone
* Browse and interact with our website
* Engage with us through social media platforms
4. HOW WE USE YOUR INFORMATION
We may use personal information for the following purposes:
* Responding to enquiries
* Providing quotations and proposals
* Delivering requested services
* Managing customer relationships
* Processing employment applications
* Improving website functionality
* Conducting business administration
* Maintaining security and fraud prevention
* Complying with legal obligations
* Sending service-related communications
* Marketing our services where permitted by law
5. LEGAL BASIS FOR PROCESSING
We process personal information under one or more of the following legal grounds:
* Consent
* Contractual necessity
* Compliance with legal obligations
* Legitimate business interests
* Protection of legal rights
6. RECRUITMENT DATA
Where you apply for employment with Sweetluxe Facility Services, we may collect and process recruitment-related information solely for evaluating applications and managing recruitment processes.
Unsuccessful applications may be retained for a reasonable period unless otherwise required by law or requested by the applicant.
7. SHARING OF INFORMATION
We do not sell personal information.
Information may be shared with:
* Professional advisers
* Legal representatives
* Accountants and auditors
* IT and website service providers
* Recruitment partners
* Government and regulatory authorities where required by law
All third parties are expected to maintain appropriate confidentiality and security measures.
8. INTERNATIONAL TRANSFERS
Where personal information is transferred outside the European Economic Area (EEA), appropriate safeguards will be implemented to ensure the continued protection of personal information in accordance with applicable data protection laws.
9. DATA RETENTION
Personal information will be retained only for as long as reasonably necessary to:
* Fulfil the purposes outlined in this Privacy Policy
* Comply with legal obligations
* Resolve disputes
* Enforce legal agreements
When information is no longer required, it will be securely deleted or anonymised.
10. DATA SECURITY
Sweetluxe Facility Services implements appropriate technical and organisational measures designed to protect personal information from:
* Unauthorised access
* Loss
* Theft
* Misuse
* Alteration
* Disclosure
While we strive to protect information, no internet transmission or electronic storage system can be guaranteed completely secure.
11. YOUR RIGHTS
Subject to applicable data protection legislation, you may have the right to:
* Access personal information
* Request correction of inaccurate information
* Request deletion of information
* Restrict processing
* Object to processing
* Request data portability
* Withdraw consent where applicable
* Lodge a complaint with a supervisory authority
Requests may be submitted using the contact details provided below.
12. COOKIES AND TRACKING TECHNOLOGIES
Our website may use cookies, analytics tools, and similar technologies to improve website functionality, analyse visitor behaviour, and enhance user experience.
Further information can be found in our Cookie Policy.
13. THIRD-PARTY WEBSITES
This website may contain links to external websites operated by third parties.
Sweetluxe Facility Services has no control over such websites and accepts no responsibility for their content, privacy practices, or security measures.
Users are encouraged to review the privacy policies of any third-party websites they visit.
14. CHILDREN’S PRIVACY
This website is not intended for individuals under the age of 18.
We do not knowingly collect personal information from children.
15. CHANGES TO THIS PRIVACY POLICY
Sweetluxe Facility Services reserves the right to amend this Privacy Policy at any time.
Any updates will be published on this page and become effective immediately upon publication.
Continued use of the website following any changes constitutes acceptance of the updated Privacy Policy.
16. CONTACT US
If you have any questions regarding this Privacy Policy or our handling of personal information, please contact:
Sweetluxe Facility Services
Email: info@sweetluxefacility.com
Website: https://sweetluxefacility.com
17. COMPLAINTS
If you are dissatisfied with how your personal information has been handled, you may contact us directly so we can attempt to resolve the matter.
You also have the right to lodge a complaint with the relevant Data Protection Authority in Ghana .